Terms of Service

1. Introduction & Agreement

These Terms of Service ("Terms") govern your access to and use of the website located at column8.com (the "Site"), which is operated by Column8 LLC ("Column8," "we," "us," or "our"). By accessing or using the Site, submitting information through our contact forms, or otherwise communicating with us through the Site, you agree to be bound by these Terms.

If you are using the Site on behalf of a company or other legal entity, you represent that you are authorized to accept these Terms on its behalf. If you do not agree to these Terms, do not use the Site.

2. Who We Are

Column8 LLC is a Delaware, United States-based software agency that designs, builds, and scales digital products, including web, mobile, and AI-powered systems, for business clients. The Site provides information about our services and a way to contact us about potential engagements. The Site itself does not provide a hosted software product, user accounts, or subscription services.

3. Relationship to Statements of Work

Any consulting, design, engineering, or related services we provide ("Services") to a client will be described in one or more separate written statements of work, proposals, or service agreements (each, a "Statement of Work" or "SOW"). Each SOW will set out the applicable scope, timeline, fees, and project-specific terms.

These Terms apply to your use of the Site and set baseline expectations for our relationship. To the extent there is any conflict between these Terms and a signed SOW or master services agreement ("MSA") with you, the SOW or MSA will govern for that engagement. Submitting a contact form or holding a discovery call with us does not, by itself, create a client relationship or obligate either party to proceed with an engagement.

4. Eligibility & Permitted Use

The Site is intended for use by adults acting in a business or professional capacity. By using the Site, you represent that you are at least the age of majority in your jurisdiction and have the authority to bind your organization, if you are using the Site on its behalf.

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to: (a) use the Site in any way that violates applicable law; (b) attempt to gain unauthorized access to the Site or our systems; (c) interfere with or disrupt the operation of the Site; or (d) use any automated means to access, scrape, or index the Site without our prior written consent.

5. Site Content & Intellectual Property

The Site, including all text, designs, layouts, graphics, logos, visual interfaces, code, and other content (collectively, "Site Content"), is owned by Column8 or our licensors and is protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted are reserved.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site and Site Content solely for your internal business purposes in evaluating our Services. You may not copy, reproduce, modify, distribute, create derivative works of, publicly display, or otherwise exploit any Site Content without our prior written consent, except as permitted by mandatory law.

6. Client Materials & Project Deliverables

If you engage us for Services, you may provide us with content, data, trademarks, branding, or other materials ("Client Materials"). You retain all rights in your Client Materials. You grant Column8 a limited, non-exclusive, royalty-free license to use, reproduce, modify, and display the Client Materials as reasonably necessary to perform the Services and as otherwise described in the applicable SOW.

Except as otherwise specified in a SOW or MSA, and subject to your timely payment of all fees due, you will own the specific work product we create for you under an engagement (the "Deliverables"), excluding any Column8 Pre-Existing IP and third-party components described below. To the extent any Deliverables do not qualify as "work made for hire" under applicable law, Column8 will assign to you all right, title, and interest in such Deliverables, again excluding Column8 Pre-Existing IP and third-party materials.

7. Column8 Pre-Existing IP & Reusable Components

Column8 retains all rights in any tools, libraries, frameworks, design systems, processes, know-how, and other materials that existed prior to an engagement or that are developed independently of the Services and are not specific to you ("Column8 Pre-Existing IP"). We may incorporate Column8 Pre-Existing IP into Deliverables for efficiency and quality.

To the extent Column8 Pre-Existing IP is included in Deliverables, and subject to your compliance with the applicable SOW and these Terms, Column8 grants you a non-exclusive, worldwide, perpetual, non-transferable (except as permitted in your SOW) license to use such Column8 Pre-Existing IP solely as incorporated into the Deliverables for your internal business purposes. Nothing in these Terms transfers ownership of Column8 Pre-Existing IP to you.

8. Third-Party Services & Open Source

Deliverables may incorporate or depend on third-party software, APIs, cloud platforms, or open-source components ("Third-Party Materials"). Your use of any Third-Party Materials is subject to the applicable third-party terms, and you are responsible for complying with those terms. Where practical, we will identify material Third-Party Materials in the applicable SOW or project documentation.

We do not control and are not responsible for Third-Party Materials. To the extent permitted by law, we disclaim any liability arising from your use of Third-Party Materials, and any rights you have in them come solely from the applicable third party.

9. Confidentiality

In the course of discussions or engagements, each party may disclose to the other certain non-public, confidential, or proprietary information ("Confidential Information"). Each party agrees to use the other party's Confidential Information only for the purposes of evaluating or performing the Services, to protect it using reasonable measures, and not to disclose it to any third party except to employees, contractors, or advisors who have a need to know and are bound by appropriate confidentiality obligations.

Confidential Information does not include information that is or becomes publicly available without breach of these obligations, was already lawfully known to the receiving party, is independently developed without reference to the disclosing party's information, or is rightfully received from a third party without restriction. Either party may disclose Confidential Information when required by law or legal process, provided it takes reasonable steps to notify the other party where legally permitted.

10. No Professional Advice & No Guarantee of Results

Content on the Site is provided for general informational purposes only and does not constitute legal, financial, or other professional advice. You should obtain independent advice before making decisions that could affect your business or legal rights.

While we aim to deliver high-quality Services, we do not and cannot guarantee specific business outcomes or results (such as revenue, user growth, rankings, or performance metrics). Many factors outside our control—such as market conditions, competitive activity, platform changes, and your own execution—affect results. Any metrics or projections we share are illustrative and not contractual guarantees.

11. Disclaimers of Warranties

To the fullest extent permitted by law, the Site and any Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. We expressly disclaim all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, or free from errors, vulnerabilities, or harmful components, or that any defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

12. Limitation of Liability

To the fullest extent permitted by law, Column8 and its members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenues, data, or business opportunities, arising out of or in connection with your use of the Site or any Services, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these Terms, the Site, or any Services will be limited to the greater of (a) the amount you paid to Column8 for the Services giving rise to the claim in the twelve (12) months before the event giving rise to the claim, or (b) five hundred U.S. dollars (US$500). Different or additional limits may apply as expressly set forth in an applicable SOW or MSA. Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Column8 and its members, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site in violation of these Terms or applicable law; or (b) any Client Materials or other content you provide that infringes or misappropriates any third-party rights or violates applicable law.

Any mutual indemnity obligations that may apply to a specific engagement, including indemnification by Column8 for certain claims, will be set forth in the applicable SOW or MSA and will govern for that engagement.

14. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Site will be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in the State of Delaware, and each party irrevocably submits to the personal jurisdiction and venue of such courts. Nothing in this section limits either party's ability to seek injunctive or other equitable relief in any court of competent jurisdiction.

15. Changes to the Site or These Terms

We may update or modify the Site and these Terms from time to time. When we make material changes to these Terms, we will update the "Last updated" date at the top of this page. Your continued use of the Site after any changes to these Terms indicates your acceptance of the revised Terms.

16. Miscellaneous

These Terms, together with any SOWs or MSAs you enter into with us, constitute the entire agreement between you and Column8 with respect to the subject matter hereof, and supersede all prior or contemporaneous understandings or agreements, whether written or oral, regarding such subject matter. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms without restriction. No waiver by either party of any breach or default under these Terms will be deemed a waiver of any preceding or subsequent breach or default.

17. Contact Us

If you have any questions about these Terms or how they apply to you, you can contact us at: